Revenue cycle management with visible follow-through


Give your team time back—and see the work moving revenue forward

Integrity RCM combines dedicated follow-through, structured workflows, and clear reporting so independent practices spend less time chasing administrative work and more time serving patients.

Visible work

Open claims, exceptions, deadlines, and decisions should be visible to the people responsible for the practice.

Named ownership

Every queue and escalation should have an owner, a next action, and a defined point for practice input.

Root-cause feedback

Denials and aging balances should inform improvements upstream in registration, eligibility, documentation, coding, and submission.

A practice perspective

The first result was time returned to the practice

The support and services IRCM provides have taken a tremendous amount of the administrative burden off our shoulders.

Melissa Swatek, Office ManagerCheyenne Foot & AnklePodiatry practice in Colorado Springs, Colorado

Less administrative burden

Important revenue-cycle and administrative work no longer has to sit entirely on the practice team.

More time for patient care

The physician and office team can redirect time and energy toward patients and the work they value most.

More room to support growth

Clearer operational support gives practice leadership more capacity to focus on the practice itself.

This testimonial describes one client’s experience. It does not promise a specific financial result.

Reviewed operating evidence

Most payments arrived quickly—and older balances still got worked

In a reviewed six-month operating cohort, more than nine out of ten measurable net posted dollars arrived within 30 days of service. The same cohort included patient-responsibility payments tied to services more than 120 days old.

  • Age A/R from billed date and separate balances created before the agreed start.
  • Measure insurance A/R separately from patient responsibility.
  • Compare collections with contract-adjusted amounts—not full billed charges.
  • Separate workers’ compensation from other collection workflows.

This measures service-to-payment posting time, not days in A/R. Results vary with payer mix, starting inventory, and practice workflow.

Build my practice baseline

What the reviewed data showed

Aggregate operating evidence
Reviewed cohort

Payment velocity

More than 9 in 10In a reviewed six-month operating cohort, more than nine out of ten measurable net posted dollars arrived within 30 days of service.

Older patient A/R

Payments past 120 daysThe same cohort included patient-responsibility payments tied to services more than 120 days old.

Fair performance view

Current + inheritedCurrent insurance aging, newer patient-balance prevention, and recovery of inherited A/R are measured separately.

Aggregate evidence only. No claim-level or patient data is connected to the public website.

Who we help

Start with the problem that is most visible today

The first engagement should be specific enough to evaluate—not a promise to replace every part of the revenue cycle at once.

View every solution

Patient and aged A/R recovery

Make every open balance explain what happens next

Integrity separates insurance A/R from patient responsibility, verifies available payer and posting activity, and organizes copay, coinsurance, deductible, and self-pay balances into visible follow-up work. Leadership sees what moved, what is blocked, and where the workflow keeps creating new aging.

What we organize

Revenue cycle work with clear ownership

Scope is matched to the practice, its systems, and the issue that needs attention first.

  • Medical accounts receivable services

    Organize insurance and patient-responsibility balances, verify what is actually due, assign the next action, and report movement without losing sight of the patient relationship.

  • AI-assisted contract intelligence

    Identify reimbursement gaps, organize payer terms, prepare evidence-backed increase requests, and track what changes after approval.

  • Medical billing

    Daily work to prepare claims, follow unpaid balances, resolve exceptions, and keep practice leadership informed.

  • Revenue cycle management

    An operating layer across eligibility, coding, claims, denials, posting, patient balances, and reporting.

  • Medical coding

    Coding support connected to the revenue cycle rather than treated as an isolated production task.

  • Denial management

    Resolve recoverable claims while identifying the documentation, coding, eligibility, or workflow issue that produced them.

  • Credentialing

    Organize credentialing requirements, payer enrollment readiness, follow-up planning, and status reporting without promising universal completion dates.

Review the service model

AI-assisted contract intelligence

Find weak payer terms—and build the case to improve them

We organize contracts, compare documented terms with the practice’s actual reimbursement, prepare human-reviewed increase requests, and track approved changes through to payment. If the agreement cannot be found, contract recovery becomes the first step.

See the contract process

Transition

A controlled handoff, not a leap of faith

Protect work already in flight, define responsibilities, and make exceptions visible before moving into a recurring cadence.

  1. Map the practice, systems, payers, providers, and current workflow.

  2. Review aging A/R, denial patterns, and claims already in flight.

  3. Define scope, ownership, handoffs, and escalation paths.

  4. Validate the workflow through a controlled transition or parallel period.

  5. Move into a recurring reporting and improvement cadence.

Commercial clarity

Scope first. Pricing in writing.

Pricing depends on the work, practice profile, backlog, and transition requirements. Rates and guarantees remain under review and will not be invented for a marketing page.

Review pricing factors

Start with visibility

See where revenue is getting stuck

Share the practice profile and the operational concern—without patient information—and define what should be reviewed first.