Privacy Policy

We Protect Your Private Data On Our Website

At Integrity RCM, we are committed to safeguarding the confidential data of all visitors to our website. This policy applies to
Integrity RCM’s website, https://integrity-rcm.com/. This document outlines how integrity-rcm.com gathers, processes, and utilizes your personal data to enhance your browsing experience. We also detail the options available to our website users regarding their personal information management and explain our procedures for maintaining and updating this data.

Key terms used throughout this policy include:

Personal Information

This encompasses any identifiable user data collected through integrity-rcm.com, such as names, postal addresses, email addresses, Social Security numbers, or contact numbers. Note that our services are not intended for individuals under 13 years old, and our terms of service exclude provisions for minors’ website usage.

Site

This refers to integrity-rcm.com’s website.

Users

This describes any individuals who browse or utilize our website’s services.

Information Collection and Usage Practices

Casual browsers viewing our service information are not required to submit personal details.
When users register for either trial or paid subscriptions, www.integrity-rcm.com collects personal details, including names, email addresses, phone numbers, and relevant company information.
Our servers automatically log browser information, including IP addresses and requested services.


We utilize this information for:

  • Service delivery
  • Medical billing operations
  • User Verification
  • Platform enhancement

    Important communications about service updates or maintenance will be sent when necessary. These essential, non-promotional messages cannot be opted out of, though account deactivation remains an option if you wish to stop receiving them.
    Newsletter subscribers provide their name and email address for updates. We respect your privacy by including an unsubscribe link in every newsletter email for easy opt-out.

IP Address Management

Browser interactions with integrity-rcm.com automatically transmit IP address information.
We utilize IP addresses to:

  • Resolve technical issues users or technicians report concerning specific internet service providers or web companies.
  • Track user distribution across geographic locations.

Tracking Technology Implementation

Our site deploys browser cookies upon visitation. Cookies consist of small data packets containing anonymous identifiers from
our servers to your computer’s storage. We correlate cookie data with personal information submitted through our platform.
Integrity-rcm.com implements two cookie types:

  • “Session” cookies – temporary identifiers removed upon browser closure, enhancing site navigation and user experience.
  • “Persistent” cookies – long-term data storage on your device, optionally storing passwords to streamline future logins.

    While we maintain cookies, data collection occurs in aggregate form. Our third-party analytics service employs various tracking methods to gather anonymous user behavior statistics.
    Cookie rejection remains optional, though it may restrict access to certain site features like consent forms and surveys, limiting
    full functionality.

External Monitoring

This policy excludes tracking utility companies’ cookie practices. https://integrity-rcm.com maintains no oversight over external cookie implementation.

We employ HTML5 Local Storage for content and preference management. Partner organizations may also utilize HTML5 for feature delivery and interest-based advertising. Most browsers provide tools for HTML5 data management.

Targeted Advertising Practices

We collaborate with advertising networks to manage promotional content on external platforms. These partners may deploy cookies and tracking beacons to monitor your browsing patterns across our site and others, enabling personalized advertisement delivery based on demonstrated interests.

Information Disclosure Practices

Integrity RCM may disclose personal and protected health data under specific circumstances, including legal compliance or terms of service violations. We share anonymized demographic insights with partners. Personal or health information requires explicit user consent before usage (e.g., testimonials or quotes).
Third-party advertisers, including Google, may display our promotions online using cookie-based targeting. Users can opt-out through Google’s advertising preferences.
We maintain strict policies against selling, renting, or sharing personal data with unaffiliated entities for marketing purposes, except when providing requested services or with your permission.
Information sharing may occur to investigate or prevent:

  • Physical safety threats
  • Illegal activities
  • Suspected fraud
  • Terms of use violations
  • Legal compliance requirements

    During acquisition or merger scenarios, user data transfer will occur. We’ll provide advance notice via email or website announcement before implementing new privacy policies.
    Third-party service providers (e.g., chat systems) receive necessary personal data for service delivery, with disclosure details provided during registration.

Data Management

Update or delete personal information by contacting us through phone or mail. We’ll process requests promptly.
Data retention continues throughout active account status or service delivery requirements, including legal obligations and dispute resolution.

Security Measures

We implement industry-standard and federally-mandated protections for sensitive data transmission and storage. However, no online transmission method guarantees absolute security. Questions? Contact info@integrity-rcm.com.

User Content Management

Customer testimonials featuring personal details require prior email consent. Contact info@integrity-rcm.com for testimonial updates or removal.

Information shared in public forums (blogs, comments) may be visible, collected, or used by others. We cannot guarantee the removal of publicly posted personal information.

External Links

Third-party site links redirect users outside our platform. We’re not responsible for external privacy practices. Review individual site policies before sharing information.

Referral Program

We request the referee’s name and email when utilizing our referral feature to recommend our platform. They’ll receive an automated invitation to explore our site. For referral information removal, contact info@integrity-rcm.com.

Data Processing and De-identification

For HIPAA-covered customer health information:

  • We provide HIPAA-compliant data aggregation services
  • Create de-identified data following 45 CFR 164.514(a)-(c) guidelines
  • Maintain ownership rights of de-identified data generated through integrity-rcm.com

 

Integrity RCM reserves the right to utilize aggregate non-identifiable information and de-identified data to:

  • Improve service delivery
  • Support technical operations
  • Further business objectives


All data handling complies with HIPAA Privacy Standards, including limited dataset and de-identification regulations.

Policy Updates

https://integrity-rcm.com reserves the right to modify this privacy policy. Users should regularly review this document and our Quality Policy for current practices.

Contact Information

For inquiries regarding our privacy practices service terms or to provide feedback, please reach us at:

Phone: (281) 404-5503
Email: info@integrity-rcm.com

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