- Schedule a free 30-minute appointment with a billing advisor today!
- Schedule a free 30-minute appointment with a billing advisor today!
Integrity – RCM is your trusted partner in managing the complete patient experience after clinical care. Exceptional healthcare extends beyond medical treatment, which is why we offer end-to-end support services designed to enhance patient satisfaction and streamline your revenue cycle management.
With our patient support team working 24/7 and with years of experience in accounts receivable billing services, the medical billing processes will be performed without any mistakes. We make sure that HIPAA laws and state-specific regulations are followed. Our revenue cycle management helps healthcare providers get reimbursed on time for their services—always here when you need us.
Our patient services and support offerings are distinguished by the following:
✓ Structured communication protocols
✓ Regular check-ins
✓ Appointment scheduling system
✓ Insurance verification
✓ Clear bill breakdown
✓ Payment plan management
✓ Secure document storage
✓ Easy access to records
✓ Regular information updates
Integrity RCM provides comprehensive medical billing and coding services to practices of more than 30 specialties. Our expert team ensures accurate ICD-10 CM implementation while customizing your EHR workflows for maximum efficiency and reimbursement. We work to maximize your revenue while minimizing your administrative burdens.
We work closely with our clients. Feel free to interact with expert billers and a dedicated account management team. Each healthcare center partners with seasoned professionals who understand your unique challenges and goals. Your dedicated team delivers hands-on support, proactive problem-solving, and industry-leading expertise to optimize your revenue cycle.
| Performance Metrics | Integrity RCM | Industry Average | Benefits of Integrity RCM |
|---|---|---|---|
| Clean Claims Rate | 98-99% | 75-85% | Higher first-pass acceptance, faster reimbursement |
| Days in A/R | 14-30 days | 45-55 days | Improved cash flow and revenue cycle |
| Collection Rate | 96-98% | 85-90% | Maximum revenue capture |
| Denial Rate | <3% | 5-10% | Fewer rejected claims, reduced administrative burden |
| Coding Accuracy | 99% | 90-95% | Minimized compliance risks, optimal reimbursement |
| Patient Satisfaction | 95% | 80% | Better patient experience, fewer billing complaints |
| Customer Support | 24/7 dedicated support team | Limited business hours | Faster issue resolution |
We expertly manage patient support across the healthcare spectrum – from
independent physicians to major health systems. Our tailored solutions ensure optimal revenue performance regardless of your practice size.
We are a medical billing company that knows the features and workaround of your EHR system. At Integrity RCM, we work with your existing EHR to remove the hassle of shifting to a new one.
As a leading medical company in the USA, we deliver exceptional medical billing services across all 50 states. Integrity RCM combines cutting-edge technology with
expert knowledge to make your collection process smooth and efficient. Our certified specialists ensure compliance, optimize reimbursements and maintain the highest clean claims rates in the industry.
Don’t let coding errors and billing inefficiencies hold your practice back. Get data-driven medical coding solutions from Integrity-RCM.
Patient support services can offer several benefits to healthcare providers, including:
Healthcare providers offer a wide range of patient support services, including:
Providing patient support services in a healthcare setting can be problematic. The inability of healthcare providers to deliver proper support due to limited resources, staff shortages, and complex regulations can all act as barriers to effective support delivery. These issues can affect the quality and access of patient support services, and therefore, can impact patient outcomes.
The costs vary with respect to the size of the healthcare organization, types of services, and the level of staffing. Nevertheless, investment in patient support services positively correlates with improved patient satisfaction and loyalty, which will ultimately result in increased revenue.
It helps in improving the reputation of a healthcare organization if excellent patient support is provided. Patients are likely to refer others to the organization when they are satisfied, and the number of referrals increases with new patients.
